Exchanges or store credit may be issued for damaged or defective items that are reported within 14 days upon receiving delivery. All returns are issued by store credit only. Shipping and handling charges are non-refundable.
Return and exchange requests for non-sale merchandise are accepted for items that have not been worn, altered or washed, and with all tags attached. The request must contain the style number, the reasons for the request and pictures for reference. Email to: firstname.lastname@example.org.
You will receive an email confirmation once your request has been reviewed. After your return request has been approved, you will receive a separate email containing a return call tag to send back the merchandise. Store credit will be issued to your account once we have received the returned items and will automatically be applied to your next invoice.
If you are unsatisfied with your merchandise from an online order, we will gladly issue store credit for a return request submitted within 14 days upon receiving delivery. You will be responsible for shipping back the merchandise on your own terms. Any requests for returns and exchanges after 14 days will not be accepted.